Returns

Thirty days. No return shipping.

Use them on the boat — not just in your kitchen. If they don't hold the way you expected, email us within 30 days of delivery and we'll refund you.

You don't need to ship them back. Return postage on something this size costs more than the product, and making you pay it to get your money back isn't a real guarantee. Keep them, give them away, throw them in the truck. We'll refund you either way.

How to do it.

Email help@theboatcupholder.com with your order number and one line about what didn't work. That's the whole process. No form, no return authorization number, no portal.

When you'll get the money.

Refunds go back to the original payment method within two business days of our reply. Depending on your bank it can take another few days to show up.

What we'd rather you do first.

If something isn't working the way you expected, tell us what's happening before you ask for the refund. Nine times out of ten it's a surface issue — a steeply curved cushion, a textured non-skid deck — and there's a spot two feet away where it works perfectly. We'd rather solve it than refund it. But if you want the refund, you get the refund.

Wholesale and bulk orders.

Handled case by case. Email us.

Still have a question?

Email help@theboatcupholder.com. A person answers, usually within a day.

Back to The Boat Cup Holder →