Warranty
One year against anything going wrong that isn't your fault.
If a Steadi cracks, splits, tears, loses its grip, or degrades in the sun within a year of delivery, we'll replace it. Email us a photo and your order number.
What's covered:
- Cracking, splitting, or tearing under normal use
- Loss of grip on the base
- Material degradation from UV exposure
- Manufacturing defects of any kind
What isn't:
- Cuts, punctures, or damage from something sharp
- Damage from solvents, gasoline, or cleaning chemicals
- Loss — including the one that went overboard
- Normal cosmetic wear. They will get scuffed. That's not a defect.
Fading.
The material is UV-stable, which means it resists degrading in sunlight. Over years of full sun exposure, some colors may shift slightly. That's normal and isn't covered. Structural failure is a different thing and is covered.
No receipt needed if you ordered from us — we can find it by email address.
How to claim.
Email help@theboatcupholder.com with a photo and your order number. We'll send a replacement. You don't need to send the old one back.
Still have a question?
Email help@theboatcupholder.com. A person answers, usually within a day.
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